Introducing
Ashley Moroney
About Me
I am a well-rounded leadership development professional specializing in organizational effectiveness with 5+ years of supervisory experience and a Master’s degree in Industrial/Organizational Psychology.
My key competencies include:
Analyze quantitative and qualitative data from multiple sources resulting in direct, reasonable recommendations for strategic initiatives. Combine experience with facts and logic to support the perspectives.
Assess candidates and write job fit summary reports resulting in higher quality executive hires. Synthesize complex data to identify patterns of workplace behavior and potential derailers.
Apply knowledge of workplace diversity and inclusion strategies across multiple industries and lead the team on short- and long-term projects resulting in leadership development workshops and implementation of DEI strategies. Communicate from a place of empathy, influence and understanding.
Professional Resume
JANUARY 2020-PRESENT
Associate Consultant at O.E. Strategies
Duties include:
Create and co-facilitate workshops for topics such as personal branding, inclusive leadership, powerful communication, strategic planning and team development to promote continuous improvement in a virtual setting
Perform job analyses, including the creation of interview questions, co-facilitation of focus groups, custom development and delivery of industry-specific case study and role play assessment materials to assist clients with bench strength analysis and strategic planning around succession plans
Develop competencies for senior executives (AVP and higher) to assist clients with succession planning and placement decisions
Perform high volume data analysis on cognitive assessment performance, including reliability and validity of the measures, to determine “good” and “bad” items
Revise and create new cognitive competencies to compare quality of items to prior items
Develop, administer, and deliver survey results to assess D&I needs and employee engagement
Conduct executive assessments and prepare individual summary reports for roles ranging from Mid-Level Product Managers to CHRO across multiple industries to assist with hiring decisions
Prepare quarterly update presentations for senior leadership at client organizations to assess program needs
Provide team member performance comparisons to senior executives for various measures such as job fit and workplace behavioral tendencies to assist clients with management decisions and team building
MAY 2018 - JULY 2019
Executive Assistant
Duties include:
Organize and host an all-inclusive, national 3-day conference for 60+ physician leaders with a $60K budget for 2 consecutive years to facilitate networking among current and new organization members
Review and audit payor contracts and real estate contracts to evaluate potentially problematic contract language and provide recommendations to CEO
Obtain Notary license and perform notarizations to ensure timely execution of sensitive legal documentation
Take meeting minutes and facilitate bi-weekly finance and operations luncheons to encourage productive discussion and maintain forward momentum of initiatives
Manage and maintain schedules for the C-Suite and Presidential roles to ensure meetings are kept and all required parties are in attendance
Short-list resumes and conduct phone interviews for Director and Executive level roles to increase likelihood of culture and job fit of applicants
Arrange national and international travel and lodging for clients and executives to reduce costs and streamline travel accommodation needs for a more efficient process
JANUARY 2011 - JULY 2016
Customer Service Coaching Supervisor
Duties include:
Manage a team of up to 21 licensed sales and service insurance agents through regular 1:1 coaching sessions, team meetings, and side-by-side training to reduce inconsistencies in process or information provided to customers
Conduct Quality Assurance audits and develop performance improvement plans to ensure performance standards are consistently met and exceeded
Perform HR administrative duties such as structured behavioral interviews, performance appraisals, disciplinary discussions, and termination of employment to further own development as a leader
Develop and deliver new hire training for entry-level insurance professionals to improve new hire retention rates and Property & Casualty licensing exam pass rates
Lead knowledge management projects such as call scripting development, the creation of a new QA scorecard, and the creation of insurance-related reference articles to add value to the department and promote consistency throughout national call centers
Train and mentor peers on conflict management and change management to strengthen team leader skillset
Education
M.A., Industrial / Organizational Psychology
Cleveland State University
Graduation: May 2021
Thesis: “Two Paths to Commitment: A Moderated Mediation Model”
Advisor: Dr. Michael Horvath
Award: Outstanding Graduate Student, 2020-2021
B.S., Psychology
Arizona State University
Graduation: Fall 2017
Cum Laude
Focus: Social Neuroscience and Cognition
SQL Certification
IBM / EdX
Obtained: February 2021
SQL for Data Analytics
Graduate Program Courses
Job Analysis
This course covers important theories and practices in job analysis and performance management. I learned how job analysis information can improve the reliability, validity and practicality of vital human resource management functions. I also conducted a complete job analysis on a real-world role.
Research Methods
This course provides an overview of fundamental empirical research methods in psychological science. Topics include experimental and non-experimental research designs, sampling methods, internal validity, external validity, construct validity, test and survey construction, ethics in research.
Personnel Psychology
This course reviews systems and procedures of employee selection. A secondary emphasis is placed on the application of learning principles to employee training.
Social Psychology
This course covers a complete review of the field of social psychology with emphasis on social motivation, social cognition, impression formation, social influence, attitude change, and group processes. Additional consideration of social processes in applied settings is also emphasized.
Organizational Theory and Design
This course covers the nature and importance of organizational structure and design, functions and dysfunctions of traditional designs, how and why organizational designs change, and the effects of the environment, technology, information and control systems, power structures, and political behavior on organizational performance. An analysis of a real-world company was also completed.
Managing Human Resources
This course provides an in-depth review of basic processes in managing employees. Topics include the changing role of HR professionals, recruitment, selection, training, compensation and benefits, legal issues, plus the historical framework for organized labor, union behavior, and collective bargaining.
Additional Roles
GRADUATE STUDENT MEMBER
Diversity and Inclusion Advisory Committee
Department of Psychology
ASU CHAPTER DIRECTOR, SPECIAL EVENTS
Psi Chi
The International Honor Society for Psychology
Get in Touch
Interested in learning more about me, my work or how we can collaborate on an upcoming project? Feel free to reach out anytime, I would be more than happy to chat.
